Secure. Scalable. High-Performance IT.
We design, operate, and evolve critical IT—cloud, networks, security, and end-user platforms—so your business moves faster with less risk.
About Us
Mission
To be the most trusted partner for IT outcomes that are measurable—fewer incidents, faster delivery, stronger security, and lower TCO.
What We Do
End-to-end IT consultancy and computer facilities management: architecture, implementation, 24/7 operations, and continual improvement.
How We Work
Vendor-neutral, security-first, SLA-driven. We align to ISO 27001/ITIL practices and automate relentlessly to prevent toil.
Services & Solutions
IT Strategy & Advisory
Roadmaps, technology selection, audits, and governance aligned to business goals.
Cloud Migration & Management
Azure • AWS • Hybrid. Landing zones, cost control, resilience, backup/DR.
Cybersecurity
Zero-trust, identity, EDR/XDR, vulnerability management, SIEM & incident response.
Network & Connectivity
SD-WAN, LAN/WLAN, firewalls, segmentation, VPN, and performance monitoring.
DevOps & Automation
CI/CD, Infrastructure as Code, container platforms, pipelines, and observability.
Managed IT Services
24/7 service desk, endpoint management, patching, M365/Google Workspace.
Data & Analytics
Data platforms, integration, dashboards, and AI-readiness assessments.
Business Continuity
Backup, disaster recovery runbooks, tabletop exercises, RTO/RPO engineering.
Facilities Management
Data centre ops, monitoring, capacity planning, asset & configuration management.
Industries Served
Financial Services
Regulatory compliance, security, and uptime for payments & trading.
Healthcare
Clinical systems, privacy controls, resilient networks for care delivery.
Manufacturing
Secure OT/IT, plant connectivity, and predictive maintenance.
Retail & eCommerce
Peak-ready infrastructure, POS security, and analytics.
Logistics
Warehouse Wi-Fi, real-time tracking, and edge compute.
Public Sector
Cost efficiency, accessibility, and data protection.
Why Choose Us
Security-First
Zero-trust principles baked into every design and change.
UK-Based, 24/7
Follow-the-sun support with clear SLAs and real-time telemetry.
Vendor-Neutral
We optimise for outcomes—not commissions.
Automation
IaC & runbooks to reduce toil and MTTR.
Transparent Pricing
No surprises—usage-based where it makes sense.
Proven Playbooks
Repeatable patterns that de-risk delivery.
Case Studies
What Clients Say
“Citadel stabilised our network in weeks. Incidents dropped and releases sped up.”
“A rare mix of strategy and hands-on engineering. Clear comms and strong SLAs.”
“Their automation and observability reduced MTTR dramatically for our stores.”
FAQs
Do you offer 24/7 support?
Yes—our managed services operate around the clock with defined SLAs.
Are you vendor-neutral?
Absolutely. We partner widely but design for your outcomes, not vendor quotas.
Can you work with our existing team?
Yes—we augment internal teams, provide project delivery, or fully managed operations.
How do we start?
Book a discovery call. We’ll assess goals, risks, and quick wins, then propose an engagement model.
Pricing & Engagement
Managed Services
Per user/device per month. Includes monitoring, patching, backups, and service desk.
Best for steady-stateProject-Based
Fixed price with milestones and acceptance criteria. Ideal for migrations and rollouts.
Outcome-drivenTime & Materials
Flexible day rates for advisory or rapid engineering spikes.
On-demandVirtual CIO
Part-time leadership for strategy, governance, and board-level reporting.
StrategyWe’ll tailor commercials after a brief assessment to right-size scope and SLAs.
Contact & CTA
CITADEL NETWORKS LTD
Phone: 07537170677
Email: support@citadenetworks.com
Address (Registered Office):
19 Stoneyhurst Avenue
Liverpool
England
L10 2JS